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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Salinas

Daniel Salinas

February 1, 2023

5  out of  5
rating by Daniel Salinas
"Lolita Johnson was very helpful with all of my needs. Call her for help and she will take care of you!"
Profile photo of ROY WALLS

ROY WALLS

January 21, 2022

5  out of  5
rating by ROY WALLS
"I was checking on my status on payment for my Piaggio account and Jeep and life insurance policy!"
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Maria Allen

September 1, 2021

5  out of  5
rating by Maria Allen
"I haven’t always had the best experience with personnel here, but 5 stars for Lance’s service. I was very close to changing insurance companies due to adding another car and not feeling like i could get both covered for a reasonable price. It was almost 5p when i called and Lance stayed on the phone with me to run quotes and get my second car insured. And at a reasonable price. He was so helpful. Thanks again!"
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Setul Patel

January 26, 2021

5  out of  5
rating by Setul Patel
"Not sure why some of these reviews are bad--we've always had great service from Mr. Simmons and his staff. Lolita is easy to deal with and very responsive. Even after moving to Houston from Pearland, we continue to use the same agent."
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Janee Howard

January 3, 2020

1  out of  5
rating by Janee Howard
"The WORST insurance company/office ever! Do NOT sign through his( Bert Simmons) company! The staff are terrible and have little to no clue of what's going on with your insurance. The only thing they know is how much you owe them. The rates go up every 6 months,even if you have never been in an "at fault" accident! I have been with state farm for 4 years and every time there is a problem they dont know anything! I have been paying 336-340 a month, for full coverage yes, but it should have NEVER been that high, my record is clean! I am so happy that I never have to deal with this company ever again! If you work hard for your money like I do I would highly advise not to spend a penny of your money here. Bert Simmons is money hungry! Go to another insurance company!"
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Melanie Wilcher

August 17, 2017

5  out of  5
rating by Melanie Wilcher
"Very nice agents.awesome experience."
Profile photo of Robert Tolk

Robert Tolk

May 23, 2017

1  out of  5
rating by Robert Tolk
"Stay away from this office at all cost. They are rude they will not email you call or send a letter for extremely important information. I experienced a problem but they blamed in on all the office staff quiting at once. Which answers all my questions on why this office is horrible. I talked with Michelle she is rude and laughed at my problem and very disrepctful even hanging up on me. I have been using Ken Hinojosa State Farm Insurance Agent in Friendswood for my office. Deanna helped me solve what they couldn't. They are awesome over there, but STAY AWAY AT ALL COSTS!!!!!"